Frequently Asked Questions
Curious minds welcome! We believe it is the best way to learn!
Got a Question?
Wondering how things work around here? You’re in the right spot!
Here are the most common things people ask about The Stripey Caterpillar. If you don’t find what you’re looking for, reach out, we’d love to help!
About The Stripey Caterpillar
                    
                    
                      What is The Stripey Caterpillar?
                    
                  The Stripey Caterpillar is a youth-led conservation business dedicated to saving butterflies and inspiring people to connect with nature through meaningful gifts, experiences, and education. Every purchase and experience supports butterfly conservation efforts.
                    
                    
                      Who founded The Stripey Caterpillar?
                    
                  The Stripey Caterpillar was founded by Milly, a 14-year-old homeschooler, who noticed how much joy people found in nature while visiting her family’s dahlia farm. She wanted to create a way for more people to experience the magic of butterflies and make a real impact on conservation. With her family’s support, she turned her passion into a movement!
                    
                    
                      How does my purchase help butterfly conservation?
                    
                  Every purchase supports butterfly conservation! 100% of profits from The StripeyZine and Adopt a Chrysalis go directly into funding grassroots butterfly projects, habitat restoration, and education programs.
Becoming a Stripey Caterpillar Member or choosing one of our Corporate Sponsorship Packages helps us continue our work—raising awareness, creating hands-on experiences, and directly funding conservation efforts. Your support allows us to keep educating, planting pollinator-friendly habitats, and making a real difference for butterflies worldwide.
Orders & Shipping
                    
                    
                      Where do you ship to?
                    
                  We currently ship within New Zealand and are working on expanding internationally.
                    
                    
                      How long will my order take?
                    
                  The Stripey Caterpillar is a youth-led family business run by two young creative entrepreneurs. We lovingly pack all orders on Sundays and ship them every Monday to make space for art, photography, education, and fun during the week. Thank you for supporting slow, meaningful, youth-led creativity — and for your patience while your order makes its way to you!
                    
                    
                      What are your shipping rates?
                    
                  We offer flat-rate shipping across New Zealand for $20, no matter how many items you order. Shipping is free on orders over $150. Our products are perfect for gift bundles or stocking up on Stripey goodness.
If you’re in a rural area, please select the Rural Delivery option at checkout (an extra $5.70) so your order doesn’t get delayed. We hate asking for money so please don't put us in this position and choose the right option.
We pack with care using eco-conscious materials and reuse what we can to reduce waste. Our aim? Get your order to you safely, beautifully, and with a light footprint on the planet.
Still Have Questions?
Reach out to us using the button below or send us a message on social media—we’d love to help!